I realize that my thought processes are rather scattered. It's less of a distraction thing and more of a thinking-about-six-things-at-once thing. In spite of equal focus on each of those six or so things, there is still some cross talk, not to mention whatever soundtrack my brain is providing me with.
To help, I actually decided to write some notes, and for some reason, writing them with a sharpie is really satisfying. Hopefully this won't be too ramble-y.
1. Being the busiest time of the year, I deal with a lot of people. I also deal with people who feel that they can get what they want by being aggressive from the start. As a very non-aggressive person, I really don't understand this. Perhaps they feel that they'll be waylaid or brushed off if they're nice from the start.
I'm more than personable and try to be completely honest, so this aggression doesn't really change how the customer is treated. Really it just stresses me out and makes me feel like I didn't something wrong.
The saving grace is when they realize there is nothing for them to butt up against. I just exude a wave of kindness and understanding upon the unsuspecting customer and awe ensues. Awe especially ensues when the problem doesn't actually exist. 'What? I didn't buy that accessory I'm claiming wasn't delivered?' 'You mean it's at the school and the teacher didn't give *said instrument* to my child?' 'You're not trying to rape my wallet?'
Those particular instances don't really relieve the stress induced by the time of year, but they help. What
would help is someone to answer the phones, because apparently it's not enough to leave a message anymore. The belief that I
will call back just isn't there.
2. I'm used to junk mail, spam, and telemarketers, but I was never prepared for junk faxes. The problem being that they not only waste one's time, but also paper. And it's not like I can just keep paper out of the fax machine. My store gets 5 to 8 junk faxes every day, advertising everything from roofing to medical supplies to insurance. The best one was sent today and I hope it doesn't make this entry far too long. Since the fax and telephone numbers are foreign and I assume no one (like anyone reads this) would actually pay the long distance I feel no hesitancy in including them. It's also in all caps, but I wouldn't subject anyone to that.
*Ahem*
"From Charles Taylor (JNR)
Telephone +255 768 368 224
Fax - +27 865 140 721
Greetings
May I use this opportunity to introduce myself to you my name is Charles Taylor (JNR) I am the son of former president of Liberia a country in west Africa. My father who is currently being held against his will my the United Nations for alleged offences of war crimes.
He is currently facing court trial in the Hague in Netherlands. My father is a good man who tried to do so much for our people Liberians. I am contacting you with the believe that we will develop a cordial business relationship which will be beneficial to both of us. My father gave me your contact when I visited him on the 19th of November 2009. He said that he have a lot of confidence and trust in your personality. My father keeps the sum of (one hundred and seventy seven million United States dollas) $177 million USD in a banks security vault under the name of his friend a foreigner from your country; as the next of kin to the deposit to avoid any trace .This friend of my father died on 25th July 2009 in a motor accident.
My father directed me to use this money for investment purposes specifically in your country.
I promise to give you 30% of the total funds for your assistance and 10% of the profit after tax for five years.
I am currently in a refugee camp here in Tanzania and I have made contact with the bank manager of the bank where my father deposited the funds. I have also inspected the funds and confirm that it is still with them. I will give you all the details on how we will claim these funds upon receipt of you response.
I have the whole documents for the deposit. I therefore see your assistance in transferring this funds out of Tanzania.
Best regards,
Charles Taylor (JNR)
Note: Please send all you're contact information through my above fax numbers, as soon as I receive your contact informations I will send all the details on how we are going to conclude this transaction."
Wow, that took eight minutes to type, making sure all the spelling and grammatical mistakes were correct.
This baffled me. We're all familiar with the 'Prince of Nigeria' email scam. To try it with a fax is brave, especially since this was a long distance fax and that takes time. That is, unless there are fax viruses out there; and if there are, I'm taking the paper out of my machine.
I think I'll leave 3-6 of Tuesday's randomness for another post.